How to Reset a Nest Thermostat: 3 Easy Steps for Troubleshooting

Hey there, savvy homeowner! Are you the proud owner of a Nest thermostat? These smart gadgets are all about maintaining that perfect home climate with just a few taps. But, like any tech wonder, they might throw a curveball your way every now and then, so knowing how to reset a nest thermostat can come in handy.

When your Nest starts acting up, knowing how to give it a gentle nudge can save the day. We’re talking about different reset options—each one tailored for specific hiccups:

  1. Restarting: It’s like giving your thermostat a quick nap to refresh its senses without losing any of your settings.
  2. Factory Reset: This is the big one! You’ll wipe the slate clean, erasing settings and starting from scratch. Perfect for when you’re moving out or passing it on.
  3. Network & Account Resets: Sometimes, it’s all about re-establishing those digital handshakes between your Nest and the Wi-Fi or app.

Before proceeding, make sure you’ve checked if your product is still under warranty, if you have support from your place of purchase, or you used professional installation services that may assist you during this process.

Ready to become a Nest pro? Let’s turn up the heat on those troubleshooting skills! 🌡️🔧

1. Restarting Your Nest Thermostat

Just like giving your smartphone or computer a quick reboot to fix a glitch, restarting your Nest thermostat can solve minor hiccups without altering any of your personalized settings. Here’s the lowdown on keeping all those energy-saving schedules you’ve set up intact while giving your device a fresh start.

Restarting Nest Thermostat: A Quick Guide

  1. Press the thermostat ring to bring up the Quick View menu.
  2. Navigate to Settings by turning the ring and then press it.
  3. Scroll and select Reset.
  4. Choose Restart to reboot your device.
  5. Wait as your Nest thermostat powers down and then back up again, which might take a minute or two.

This process won’t mess with your preferences; it’s just like the restart option on other tech gadgets—your data stays safe, but the system gets a chance to clear any errors and start over with a clean slate. If you’ve ever had to reset a frozen phone or computer, you know how effective this can be!

2. How to Factory Reset a Nest Thermostat

Navigating the Google Nest thermostat Interface

Resetting your Nest thermostat to factory settings, also known as factory resetting, can be a handy solution when you’re experiencing persistent issues. This process erases all your personalized settings and restores the device to its out-of-the-box state.

Here’s a step-by-step guide on how to perform a factory reset for your Nest thermostat:

  1. Go to your thermostat and press the ring to access the menu.
  2. Scroll to Settings and select it.
  3. Rotate the ring again until you see Reset, then select it.
  4. Choose All Settings to perform a complete factory reset.
  5. Confirm the reset by selecting Reset again.

Before deciding to go down this path, bear in mind that it will erase all information, including Wi-Fi settings, schedules, and energy history. It’s akin to formatting a hard drive or resetting a smartphone – an irreversible action that should be considered carefully.

3. Resetting Nest Account or Network Connection

How to Reset Nest Home App

Sometimes, your Nest thermostat might not be communicating properly with the accompanying Google Home app. In these instances, resetting account connection can be a handy solution to common troubleshooting issues. This method involves removing the thermostat from Home app control.

Here’s how you do it:

  1. Open the Home app on your mobile device and select your Nest Thermostat.
  2. Tap on Settings (represented by a gear icon).
  3. Scroll down and tap on Remove device.

Simple as that! Your Nest thermostat will no longer be controlled from your Home app and you can relink it if necessary.

Remember, resetting account connection can help resolve issues where the thermostat doesn’t respond to changes made through the app or fails to sync properly. But remember, this action should be taken carefully as it disconnects your device from the app control until reconnected again.

Resetting Your Nest Network Connection

Resetting the network connection in your Nest thermostat can be a real lifesaver when you’re experiencing issues like the device not being able to connect to your home wi fi or not appearing in your Nest app. It’s essentially about removing Wi-Fi credentials from your device and disconnecting it from the internet.

Here’s an easy guide on how to reset network connections:

  1. Go to your Nest thermostat and press the ring to access the menu.
  2. Scroll and select Settings.
  3. Keep scrolling till you find Reset, then select it.
  4. Choose Network.
  5. You’ll be prompted with a question, “Are you sure you want to reset network settings?” Confirm by selecting Reset.

Your Nest thermostat will now disconnect from your Wi-Fi network and erase all related settings. You’ll need to set up the Wi-Fi connection again for your thermostat to reconnect with your Nest app.

Just as with any other smart devices, having a stable network connection is crucial for your Nest thermostat to function properly. It enables features like remote control through the app or integration with other smart home systems.

How to Manually Restart a Stuck or Frozen Thermostat

Sometimes your Nest thermostat might become unresponsive, leaving you with a screen that’s as still as a statue. When this happens, it’s time to take matters into your own hands and perform a manual restart. This is the next step when the usual troubleshooting methods haven’t worked.

When to Perform a Manual Restart:

You should consider doing a manual restart if:

  • The screen is stuck and not responding to touch
  • You’ve already tried a regular restart without success
  • The display won’t turn on or is completely blank

Steps to Perform a Manual Restart:

Google nest thermostat with the display removed to manually restart itFollow these steps to manually restart your Nest thermostat:

  1. Remove the Display: Gently detach the thermostat display from its base.
  2. Find the Reset Button: Locate a small button labeled ‘Reset’ on the back of the display.
  3. Press and Hold: Using a paperclip or similar object (avoid sharp items), press and hold the reset button for about ten seconds.
  4. Reattach the Display: Align the pins on the display with the corresponding slots on the base, then snap it back into place.
  5. Wait for Recovery: Give your Nest thermostat a moment to recover and start up again.

If these steps successfully unfreeze your thermostat and bring it back to life, that’s great news! But if the problem persists, don’t worry—we have more tricks up our sleeve to help you troubleshoot your Nest thermostat.

Troubleshooting with the Nest Thermostat Troubleshooter

Having issues with your Nest Thermostat that a simple reset didn’t fix? Enter the Nest Thermostat troubleshooter. This handy tool is specifically designed to help you address unexpected behavior and specific issues with your device.

What is the Nest Thermostat troubleshooter?

The Nest Thermostat troubleshooter is an online resource that offers personalized step-by-step guidance to diagnose problems. It’s like having a virtual technician at your fingertips!

Using the Nest Thermostat Troubleshooter

To get started, follow these steps:

  1. Visit the official Nest support website.
  2. Locate and select the troubleshooter tool.
  3. Answer questions about what’s happening with your thermostat.
  4. Follow the customized advice the tool provides.

Whether it’s a display issue, heating-cooling irregularities, or unresponsive buttons, the troubleshooter takes into account the symptoms you’re experiencing and suggests relevant solutions.

Remember, utilizing this tool can save you time and potentially avoid unnecessary resets of your thermostat. If the troubleshooter’s recommendations don’t solve the problem, it may guide you towards professional assistance or contacting customer support for more in-depth help.


Preventing frequent resets on your Nest thermostat is key to maintaining its healthy functioning. Rather than resetting frequently, aim to understand the cause of any issues and troubleshoot effectively – sometimes a simple restart may resolve the issue.

Remember, if a reset is required, you’ll need to reprogram a Nest thermostat from scratch.

To keep your Nest thermostat in top shape, regularly check for updates and manage connections diligently. Always consult resources like the Nest Thermostat Troubleshooter for assistance when needed.

Your Nest thermostat is designed to make life simpler and more comfortable, so don’t let little hiccups hinder that experience. If you’re looking for other smart thermostat options, check out our ultimate guide to smart thermostats for your home.

Thermostat HQ